Privacy Policy

# Privacy Policy **App:** PayUp **Effective Date:** TBD This Privacy Policy describes how Flowly ("we," "us," or "our") collects, uses, and shares information in connection with your use of PayUp (the "App"). By using PayUp, you agree to the collection and use of information in accordance with this policy. # What Data We Collect We collect information you provide directly to us, information collected automatically through your use of the App, and information from third parties as described in this policy. # How We Collect Data We collect data when you: * Create or update an account. * Use specific features within the App. * Contact our support team. * Respond to surveys. * Interact with our emails and notifications. We also collect certain data automatically from your device and your interactions with our services. # Personal Data Types We collect personal data that can be used to identify you. Examples include your name, email address, phone number, billing address, and other identifiers you choose to provide. # Usage Data We collect data regarding how you interact with PayUp. This includes pages or screens viewed, feature interactions, in-app events, and timestamps associated with your activity. # Authentication Data To provide secure access to your account, we collect account credentials, authentication tokens, and security-related metadata such as login times, IP addresses, and device information. Please note that passwords are stored only in hashed form by our third-party authentication provider. # Device Identifiers We may collect specific device identifiers, including your device ID, advertising ID, and push notification tokens, to facilitate App functionality and communications. # Contact Information We collect contact information you provide to us, such as your name, email address, and phone number. # Profile Information We collect information you choose to add to your user profile, which may include your username, profile photo, personal preferences, and bio. # Sharing With Third Parties We may share your information with service providers, affiliates, and partners who perform services on our behalf. We also share information when required by law or to protect our legal rights. # Third-Party Processors We engage third-party processors to help operate PayUp. These processors include: * Hosting and infrastructure providers. * Analytics services. * Payment processors. * Customer support tools. * Authentication providers. # International Data Transfers Your information may be transferred to, and processed in, countries other than your own. We implement appropriate safeguards for cross-border transfers where required by applicable law. # Your Rights ### Right to Access You have the right to request access to the personal data we hold about you. To make a request, please contact us at legal@payupapp.io. ### Right to Rectify You have the right to request that we correct any inaccurate or incomplete personal data. ### Marketing Opt-Out You may opt out of receiving marketing communications from us at any time by using the unsubscribe links provided in our emails or by adjusting your account settings. # Cookies and Tracking We use session cookies that expire when you close your browser. These cookies are used to maintain essential functionality and ensure a consistent user experience. # Service Providers ### Authentication Providers We share account identifiers and authentication data with identity providers to enable secure login and account security features. ### Cloud Hosting Providers We use cloud hosting providers to store and process data necessary to operate PayUp. ### Social Login Providers If you choose to sign in using a social login provider, we share the necessary identifiers with that provider to authenticate your account. ### Notification Service Providers We share limited information with third-party notification service providers to deliver in-app, push, and email notifications for PayUp. This information may include device identifiers or tokens, contact details (such as email address or phone number), and message-related metadata (e.g., delivery status, timestamps, and campaign IDs). These providers act as processors on behalf of Flowly and are permitted to process data only to provide services to us in accordance with our instructions. We do not authorize these providers to use your data for their own purposes. Where these providers are located outside your region, data is transferred subject to appropriate safeguards. For questions regarding these practices, contact legal@payupapp.io. # Data Security ### Encryption at Rest We use encryption at rest where appropriate to reduce the risk of unauthorized access to stored data. ### Encryption in Transit We use encryption in transit, such as Transport Layer Security (TLS), to protect data as it is transmitted over networks. ### Access Controls We maintain access control measures, including least-privilege permissions and robust authentication safeguards, to protect your information. # International Storage Your information may be stored and processed in multiple countries where Flowly or our service providers maintain facilities. # Contact Us If you have any questions about this Privacy Policy, please contact us: * Email: legal@payupapp.io * Support: https://payupapp.io/contact * Website: payupapp.io